Purpose: This article is intended to help players find their DBID, which is necessary information when filing a support ticket or sending someone an invitation to join a Community.
Your DBID is the identifying number assigned to your account with all of the games that Disruptor Beam makes. This number helps the support team to pull up your account information whenever you write in a support ticket.
Use the following steps to locate your DBID:
- Launch the app on your device.
- Once loaded, close the offer window and tap on your profile in the top-left corner
- Now that you're in your account settings, you can find your DBID in the bottom-left corner. You can also enter System Settings to see it in larger font
- While in System Settings, you'll find your DBID right below the graphical settings section
Alternatively, if you are unable to fully load and access the game you can find your DBID in the top-right corner of the initial loading screen. It is recommended that you take a screenshot to reference it, since it can disappear quickly for devices that load the game faster.